Terms of Service

01Our services

Legado Creativo provides brand strategy, graphic design, web design, and related creative services. The scope, deliverables, timeline, and fees for each project are set out in a separate proposal, statement of work, or written agreement between you and Legado Creativo (a "Project Agreement"). If a Project Agreement conflicts with these Terms, the Project Agreement controls for the work it covers.

Information on the Site, including our portfolio, service descriptions, and the contact form, is for general information and is not an offer. Sending a message through the Site does not create a client relationship or any obligation for either of us. An engagement begins only when you and Legado Creativo have both accepted a Project Agreement.

02Proposals, fees, and payment

Fees, payment schedules, and deposits are set out in each Project Agreement. Unless it says otherwise, invoices are due within the period stated in the applicable Project Agreement. We may pause or suspend work on projects with overdue balances. Because we work with international clients, you are responsible for any taxes, currency conversion costs, or transfer fees that apply to your payments.

03Client responsibilities

To help us deliver our work on time, you agree to:

• Provide accurate and complete information and the materials needed for the project.
• Review deliverables and give feedback within the agreed, reasonable timeframes.
• Make sure you have the rights to any content, logos, images, or text you give us.
• Make payments on the agreed schedule.

04Intellectual property

The Site

All intellectual property rights in the Site and its content, including copyrights, trademarks, and trade secrets, belong to Company or its licensors. These Terms do not transfer any ownership rights to you, and all rights not expressly granted are reserved.

Deliverables

Pre-existing materials, tools, and know-how that Legado Creativo uses to create your project remain our property. Upon full payment, the final deliverables created specifically for you are assigned or licensed to you as described in your Project Agreement. Drafts, concepts, and unused designs remain our property.

Deliverables may include third-party materials, such as fonts, stock images, or software, that are licensed under their own terms. Where a separate license is needed, we will tell you, and you are responsible for complying with it.

Portfolio

Unless we agree otherwise in writing, Legado Creativo may display completed work in our portfolio and marketing materials as an example of our services.

Feedback

If you share feedback or suggestions about the Site or our services, you grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use them for any purpose without attribution or compensation. Please do not send feedback you consider proprietary or confidential.

05Use of the Site

License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your own personal or internal business-evaluation purposes.

Restrictions. You may not: (i) license, sell, rent, lease, transfer, distribute, or commercially exploit the Site or its content; (ii) modify, create derivative works from, disassemble, or reverse-engineer any part of the Site; (iii) access the Site to build a similar or competing product or service; or (iv) copy, reproduce, republish, download, display, or transmit any part of the Site except as these Terms allow. All copyright and proprietary notices must be kept intact on any copies you are permitted to make.

Changes to the Site. We may modify, suspend, or discontinue the Site, or any part of it, at any time with or without notice, and we are not liable for doing so. We have no obligation to provide support or maintenance for the Site.

06Acceptable use

You agree not to use the Site or our Services to:

• Violate any applicable law or regulation.
• Infringe the intellectual property or other rights of any third party.
• Upload or transmit malicious code, or interfere with the operation or security of the Site.
• Attempt to gain unauthorized access to our systems or data.
• Use bots, scrapers, or other automated means to access the Site or submit the contact form, or bypass its spam and bot protections.
• Send unsolicited communications, submit false or misleading information, or use the Site for any fraudulent purpose.

07Contact form and communications

When you contact us through the Site, you agree to provide accurate information and consent to our replying to you at the email address you give us. Please do not send sensitive information, such as government ID numbers, financial account or payment card numbers, health information, or passwords, through the form or by email.

Messages you send before we agree on a Project Agreement are not treated as confidential unless we have agreed otherwise in writing. By using the Site, you consent to receive communications from us electronically, such as by email or notices posted on the Site, and agree that these satisfy any legal requirement that such communications be in writing.

08Privacy and cookies

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. It describes the personal data we collect, how we use and share it, and how we use cookies and similar technologies. By using the Site, you acknowledge that you have read it. If these Terms conflict with the Privacy Policy on the handling of personal data, the Privacy Policy controls.

09Third-party services and links

The Site may include links to, or content from, third-party websites and services, such as our social media pages ("Third-Party Services"). We do not control, endorse, or take responsibility for any Third-Party Service. You use them at your own risk, and the third party's own terms and privacy practices apply.

10Confidentiality

Once a Project Agreement is in place, both parties agree to keep confidential any non-public business, technical, or financial information shared during the project, and to use it only to carry out the work. This obligation continues after the project ends, subject to any legal requirement to disclose.

11Disclaimers

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL CODE.

We strive for excellence in every project, but we do not guarantee specific business results, search rankings, revenue, or outcomes from our creative work, except as stated in a Project Agreement.

12Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOST DATA, OR LOST BUSINESS, OR FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES; AND (B) OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US FOR THE PROJECT GIVING RISE TO THE CLAIM IN THE SIX MONTHS BEFORE THE CLAIM AROSE OR, FOR CLAIMS RELATED ONLY TO YOUR USE OF THE SITE, US$50. THE EXISTENCE OF MULTIPLE CLAIMS DOES NOT INCREASE THIS LIMIT.

Some jurisdictions do not allow certain disclaimers or limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

13Indemnification

You agree to defend, indemnify, and hold harmless Company, its founder, employees, collaborators, and agents from any claims and reasonable costs or attorneys' fees arising out of (i) your use of the Site, (ii) your violation of these Terms, (iii) your violation of any law, or (iv) content or materials you give us that infringe a third party's rights. We may assume control of the defense of any such claim at your expense, and you agree to cooperate. You agree not to settle any such claim without our prior written consent. We will make reasonable efforts to notify you promptly of any claim we become aware of.

14Term and termination

These Terms remain in effect while you use the Site. Either party may end a working relationship as described in the applicable Project Agreement. We may suspend or terminate your access to the Site at any time and for any reason, including if we believe you have violated these Terms, and we are not liable to you for doing so. After termination, fees earned for work completed remain payable, and the provisions that by their nature should survive, including those on intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law, will continue to apply.

15State-specific notices

These notices apply to users to the extent they are subject to the laws of the states named below. If one conflicts with another provision of these Terms, the state-specific notice controls for those users.

California. Under California Civil Code § 1789.3, California users are entitled to the following notice: the provider of the Site is Legado Creativo, Boston, Massachusetts, United States. To file a complaint about the Site or to receive more information, write to that address or email info@legadocreativo.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210. California residents may have additional rights under the California Consumer Privacy Act, described in our Privacy Policy.

Nevada. Under Nevada Revised Statutes Chapter 603A, Nevada residents may direct us not to sell certain information we collect about them. We do not sell such information. To make a request, email info@legadocreativo.com.

Other states. Residents of Colorado, Connecticut, Virginia, Texas, Oregon, and other states with consumer privacy laws may have rights to access, correct, delete, and obtain a copy of their personal data and to opt out of certain processing. See the "State privacy rights" section of our Privacy Policy.

16Governing law and dispute resolution

Governing law. These Terms, and any dispute arising out of or related to them, the Site, or the Services, are governed by the laws of the Commonwealth of Massachusetts and applicable federal law of the United States, without regard to conflict-of-law principles.

Try to resolve it first. Before filing a claim, you and Company agree to try to resolve the dispute informally. The party raising the dispute must send written notice describing it to the other party (to Company, at info@legadocreativo.com). Within 45 days after the notice is received, the parties will meet by phone or video in good faith to try to resolve it. If the dispute is not resolved within 60 days after the notice, either party may bring a claim.

Courts. Subject to the next paragraph, you and Company irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Boston, Suffolk County, Massachusetts, for any dispute arising out of or related to these Terms, the Site, or the Services.

Exceptions. Either party may (a) bring an action in any court of competent jurisdiction for injunctive or other equitable relief to protect its intellectual property rights, and (b) bring an individual action in small claims court for claims within that court's limits. If you live outside the United States, nothing in these Terms removes any mandatory consumer protection rights you have under the laws of your country of residence.

17Accessibility

Company is committed to making the Site accessible to everyone, including people with disabilities, and works toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you have trouble accessing or using any part of the Site, or have suggestions for improving accessibility, contact us at info@legadocreativo.com or +1 (617) 515-5000, and we will make reasonable efforts to address your concern promptly.

18Languages

We provide the Site and these Terms in English and Spanish for your convenience. If there is any inconsistency between the versions, the English version controls to the extent permitted by applicable law.

19General

Changes to these Terms. We may update these Terms from time to time. When we do, we will update the "Last updated" date above. If the changes are material, we may also notify you by email (at the address on file) or by a prominent notice on the Site. Your continued use of the Site or Services after the changes take effect means you accept the updated Terms.

Entire agreement. These Terms, together with the Privacy Policy, any other policies referenced here, and any Project Agreement, are the entire agreement between you and Company about the Site and the Services. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver of it. "Including" means "including without limitation." You may not assign these Terms without our prior written consent; we may assign them freely. These Terms bind any permitted assignees.

Export. You agree not to export, re-export, or transfer any technical data or products obtained from the Site in violation of U.S. export control laws or the applicable regulations of other countries.

Copyright and trademarks. Copyright © 2026 Legado Creativo. All rights reserved. All trademarks, logos, and service marks displayed on the Site are owned by Company or third parties. You may not use them without the prior written consent of the owner.

20Contact us

If you have questions about these Terms, contact us:

• Email: info@legadocreativo.com
• Phone: +1 (617) 515-5000
• Mail: Legado Creativo, Boston, Massachusetts, United States